Sociology Families free essay sample

Presentation Is this really true, are afro-Caribbean families dysfunctional. In addressing this point, I will examine the sociology theorist Michael Garfield smith. Smith believed that European family’s norms and values are important in one way or another to the assimilation process and plays a major role in the afro- Caribbean families. He argued that the plantation destroyed African culture and he saw the plantation as the basis on which the Caribbean family structure was formed. Smith had no doubt that the experience of previous generations on plantation has no doubt influenced the way in which subsequent generations were socialized, but he argues that over time families adjust to the present social conditions. European family norms was based mainly the nuclear family, but for afro-caribbean families there are several other types of families. These other types of afro- Caribbean families should be viewed as dysfunctional because it is not of what the European family norms consist of. We will write a custom essay sample on Sociology Families or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page The other types of afro-caribbean family structures are: The matrifocal family- The emergence and functioning of African slave  families was adverse to the objectives of the plantation. Family units of the slaves were very often  broken up  and males were often sold to other plantations far away while the mother and her child  were left to survive as a  unit. On the other hand, there are other factors, however, which contributed to matrifocality in the contemporary Caribbean. These include migration, imprisonment of males, crime, and male marginalization. On  the issue of male marginalization; the male on the plantation could not own property and had no family rights. Hence the marginalization of the male in the Afro-Caribbean family started on the plantation and was further influenced by the aforementioned factors in the  modern era. * The visiting union- This is a frequent occurrence in the Caribbean it is domestic unit of a woman and her children. Here the mother and her children live apart of the father but may be visited but may be visited by a mann which the mother shares a relationship with. * The common law unit- Similar to the nuclear family, however it is an ongoing bond that without legal marriage. Here the spouses are committed to each other sexually and raise children in a stable relationship.

Absolutism and Louis 14 essays

Absolutism and Louis 14 essays Absolutism and Louis XIV Louis XIV of France had had both a long and powerful reign on the throne. He was able to achieve this due to the development of absolutism in France. Absolutism is defined as the political idea that absolute power should be vested in a single ruler. The whole idea of absolutism originally came from philosopher Jean Bodin in the 16th Century. Louis ¹ absolutism developed with four major parts: The breeding of a strong and controlled military, The building of Versailles to control the nobility, The selling of nobility, and The appointed of an advisor. The first step to the creation of Louis ¹ absolutism was the building of the military. Louis made war an activity of the state. He made sure all armed persons in France fought only for him. Much of this idea that law and force within a country should be monopolized by the lawful king came from Bishop Bossuet. This idea led to domestic peace. Louis also put the artillery organically into the army, systematized the military rankings and grades, and clarified the chain of command, putting himself at the top. The government also supervised recruiting and took most of the responsibility for equipping, provisioning, clothing, and housing the troops. Louis also established civilian administration in military. Under Louis, the army went from about 100,000 soldiers to about 400,000. The military made many gains under Louis, thus helping him gain absolutism. Louis built Versailles as both a relaxing and entertaining place for himself, and to disable the nobles and gain an edge in absolutism. Louis demanded that nearly half of France ¹s 10,000 nobles be present at court everyday for  ³role. ² These 5,00 nobles were those who were thought to pose the most risk to Louis XIV ¹s absolutism. Louis reputedly said to these nobles  ³If I cannot see you [at court], you do not exist. ² As a result, the nobles spent much time at Versailles and were unable to get into any  ³political mis...

Racism in the UK workplace and its affect on managers Essay

Racism in the UK workplace and its affect on managers - Essay Example Further, the paper will discuss how managers respond to the issue of racism and the skills used to solve racism in work place in United Kingdom. The human resources department cannot control the managers on what they do. Human resource mainly monitors employment practices to in the entire company cases of discrimination are monitored by the human resource. Racial discrimination in workplace affects managers in different ways for example an individual may be discriminated in workplace and later lawsuit to be the next thing. This normally happen when there is an evidence that a company is discriminating the minority group in a company against the white employees causing such a firm to be sued and thus heavy fine is imposed to the company (Gomez, 2008). The federal government from 1960s has been fighting racism in workplace and if one is discriminated, law that prohibits discrimination will lead to the manager being fired thus affecting the company progress. The work output where racism exists is low since competence is not used as the basis to improve the company output thus making the managers to be under pressure since the managers want high quality production and increased output of the products. If problem persist, it will lead to the company being unable to carry the daily transactions thus the manager’s capability to control and manage to be questioned. Racism usually leads to the company using more resources like fund to hire competent people from other organizations leading to increased expenditure in the company. This will mean the company will rely on other sources of production despite having employees in the company (Bonnett, 2000). The responsibility to explain the expenditure can make the manager to be demoted or even being fired since one is not able to lead the employees. Racism will cause those employees who are innovative not to present the ideas to the

System analysis and design course. Tools analysis and evaluation Term Paper

System analysis and design course. Tools analysis and evaluation - Term Paper Example The companies on the other hand are required to innovate on a consistent basis to remain alive in the competition of winning notable percentage of market share. The employees are needed to brush on their creativity as they have to develop new products and services in order to keep their jobs in the practical world. The organizational charts have been modified to add another department that goes by the name of Research and Development or New Product Development Department. The unit is added so that new offerings can be developed by allowing people to think out of the box. The prototypes of new products are developed and tested at a small scale by R&D and upon meeting success; these ideas are produced at vast level. The modern organizational philosophy requires the management to manage more than one research projects so that probability of developing a new offering can be significantly enhanced. The following organizational chart is sporting a separate Research Department that operates under the direct supervision of top management. Ideally, all project managers are expected to report directly to the top management and duplicity of command is avoided at all costs. The duplicity of command is avoided in order to give people confidence to think in a nontraditional fashion. The hierarchy chart highlights the relationships between various organizational levels. The featured change in the organizational structure was necessary because the companies in all industry had been faced with the challenge and need of housing innovation in order to cope with changing external environment. The Marketing and Sales or Administration department is asked to run PESTLE Analysis and Customer Preference Survey in order to evaluate the level of change in the external environment. The data is processed and new products are developed in the light of findings. The existing designs are modified and made more

Planning for Long Term Wealth Creation Essay Example | Topics and Well Written Essays - 1000 words

Planning for Long Term Wealth Creation - Essay Example Before borrowing to invest in the stock market, Albert and Nancy should first build an investment plan that clearly documents their retirement goals of savings and income. After identifying the level of income and savings that they require for their retirement goals, the couple can then develop several investment strategies that are potentially adequate in achieving these goals over time, using the principles of risk management to differentiate the advantages and disadvantages of each strategy. In summary, the couple should schedule meetings with a number of financial professionals and discuss the investment options available for achieving their retirement goals to compare advice and strategies in different stocks, bonds, and commodity investments. Once this information has been gathered, they should study each recommendation given by the financial advisors and make a final decision on an investment plan they are comfortable with dedicating their income to over the next 20 years. One serious concern that the couple must consider when contemplating taking a home equity loan for investment in a retirement fund is the rate of interest that they will pay on the initial sum and how that rate compares to expected stock market returns. For example, HSBC and UBank are both offering home equity loans at a 6.79% interest rate in Australia currently. (InfoChoice, 2011) The consumer inflation rate has average between 3.33% and 3.6% in Australia in 2011. (RateInflation, 2011) Therefore, Albert and Nancy would have to average over 10% returns in the stock market every year just to cover the costs of the loan repayment plus inflation. While $125,000 is a strong deposit into an initial self-managed superfund account, the couple will need to understand that upon investment in a single company or diversified portfolio of stock holdings, there is no guarantee that future returns will match or exceed the rate of interest plus inflation. Nevertheless, the home equity investment can be seen as beneficial for the couple if they can easily afford the home payment over time without significant stress in the household budget. Since the couple is paying a higher rate of interest on the car, personal loan, and credit cards than on the home equity loan, at a comparison of 15.5% to 17% vs. 6.79%, the best initial use of the home equity loan would be to clear the personal debt. Then, the income that was previously being dedicated to loan and credit card payments can be set aside for investment each month in equities, bonds, and precious metals. Thus, the couple would do best by first retiring the personal debt at a sum of $32,000, and then keeping the credit card purchases at a minimal level. In this manner, the couple should be able to free up $900 to $1000 each month to invest into their self-managed super-annuity fund. In dedicating $32,000 of the $125,000 home equity loan to clearing the personal debt, the couple established a means to dedicate an extra $900 to $10 00 every month to their retirement fund. However, when compared to their retirement goals of achieving self-sufficient income in old age, even an initial investment of $93,000 in the self-managed super-annuity fund plus the monthly contributions at the rate of $900 to $1000 per month would not be sufficient to meet their goals. Part of the reason for this is inflation, which operates in the manner of compounded interest. Considering the couple has a $100,000

The Virgin And The Gypsy, D.H. Lawrence

The Virgin And The Gypsy, D.H. Lawrence The novel The Virgin and the Gypsy was found in France after David Herbert Lawrences death in 1930. Immediately recognized as a masterpiece in which Lawrence had distilled and purified his ideas about sexuality and morality, The Virgin and the Gypsy has become a classic and is one of Lawrences most electrifying short novels. It has been published as it was found, which was probably incomplete. The story has some rough edges that undoubtedly would have been smoothed with more rewriting. The book raises interesting questions about what love, proper behavior, and life are all about. In this book, Lawrence is in usual top form in describing the longing of a young girl, a virgin, for the slightly unconventional. Her vision of her future being a stayed and commonplace marriage to one of the local boys of character and money, she longs for something else before that fate befalls her. She does find that love, very much by accident. She comes across a Gypsy and she falls deeply and viscerally in love with him. Yet, she is coy and she is proper about it. Although she badly wishes to be with him, she understands the potential scandal of such a union. Her father being one that is a non-believer, despite his position as the rector; she sees his revulsion for those things of the body. The rectors wife had left him for an impoverished boy. She sought something the rector just could not provide to her. Even though she was his everything, he was not able to make her feel the love she wished deeply even to her bones. Her daughter too felt that there was more than just the future she envisioned. She felt that it was not a matter that could be ignored. It was a matter that had to be satisfied and soon. But how to do so, without being seen as a prostitute by her own family; that was the mystery and the beauty of the book. Finally, amongst a great flood and terror that is more frightful than can be imagined, she finds herself with the Gypsy in her own bedroom, safe from the outside world of people because of the isolation and protection afforded by an unanticipated flood. Here she makes the passionate love to him that she had heretofore only dreamed about. Here she becomes a woman, and becomes a lover at the same time. As always, Lawrence fills the text with serious metaphor and memory. He uses symbolism, systematically revealing the undercurrents of his characters huge love and anticipation with thinly veiled double entendres and images. This book is specifically recommended for Lawrence readers, but in addition, the book is highly recommended to those seeking love and those fulfilled in love. The gypsy represents her free-born will, which separates her from the rest of the Saywells. He is an outsider, on an old, old war-path against such as herself . . . Yes, if she belonged to any side, and to any clan, it was to his. Under the influence of the absent mother, an adulterous couple she encounters, and the defiant gypsy who endures in opposition, Yvette is forced into a confrontation with her sneering father-a confrontation that brings out his hidden evil and self-righteousness. Both The Virgin and the Gypsy and That Evening Sun deal with characters who are social outsiders living under social restrictions. The Virgin and the Gypsy is a picture of the social climate in England. Characters like Cynthia, the Eastwoods and the gipsies are affected by social snobbery. That Evening Sun is the portrayal of Nancy, a black woman, who struggles against racism. The outsiders from these selections are physically, emotionally, and socially isolated. Social isolation affects the characters in The Virgin and the Gypsy and That Evening Sun. Nancy experiences social rejection from both society and from the family she works for. She is discriminated for being black and is shown no respect in society. There is also the factor of generational prejudice in the family Nancy works for. The mother is passing on their racial prejudice to their children who will carry on a racist attitude forever. The children uses phrases like scairder than niggers(199) as an insult conveying their disrespect of the black culture. The gipsies are isolated from society because they are different. They lead a different lifestyle and act as individuals. Society describes gipsies as pagan pariahs(36), non-Christians and outcasts. Restrictions are placed on people like the gipsies that create a social scale and rank people accordingly. This novel is very intriguing and teaches lessons of morality, religion, and of life and death intended for those with imagination and insight. The authors style contributes deeply to the intrigue and true meaning to this novel. The authors use of imagery makes tensions in the story vivid and emphatic. In this story there is a re-occurring tension between religion and desire. The tension between religion and desire is most clearly demonstrated between the characters of Yvette and the rector. Yvette was brought up in a world of religious conventions and beliefs, an environment of forgiveness, love, and morality. This world is later realized to truly be a world of repression towards all feelings of passion and desire; not the environment of forgiveness, love, and morality Yvette and the readers are lead to believe. This starts the conflict between religion and desire, and confuses Yvette greatly because her religious upbringing denies and contradicts all her natural instincts of love, passion, and sexuality. The rector and Yvette do not share the same understanding of love. They are both very different in their thoughts and ex pressions, of what love is. The narrator in the story tells us what the rector thinks of Cynthia, his lost wife. He describes her as the pure white snow-flower (p.6) and expresses that her husband thought of her on inaccessible heightsà ¢Ã¢â€š ¬Ã‚ ¦that she was throned in lone splendor aloft their lives, never to be touched (p.7) This would have the reader believe that Cynthia is considered in the rectors eyes to be like god not bodily in his life. At another point in the novel the narrator informs the reader that the rector believes Cynthia to be sacred and that she was enshrined in his heart, as if she were a religious idol, never simply expressing any love or desire for his lost wife. Its like the rector has moral religious love for his lost wife, and not passion or desire, like

“Hooray for the Underdog!” Essay -- Social Issues, Bullying

No one wants to be called an underdog. The emotional and feelings that comes when you keeo on trying. Being challenged as an underdog amongst peers, family members, even strangers, can have a long lasting effect for someone social being. Being casted as someone who can not measure up to any particular goal or ambitions, usually that person enters a stage of melancholy and loneliness. SHORTEN IT!!! Ever been dubbed the underdog? A society of called the United States of America was claimed to be the underdog from the old world However what happens if the station change and it was not an individual situation, but it’s was predicated on an entire nation? Usually underdogs never have the support to help their ideas and view to be noticed. One author took one this a underdog, America and showed how democracy in a new world can change society into a radical society of equality. When we are being bullied, it’s always nice to have someone to stick up for us during our time of need. Usually we do have someone who cares enough to stand up for us, but Sometimes that doesn’t not happen and we’re left alone to defend for ourselves. And we look to our own inner strength to build up our crushes ego. But, imagine, that the bullying was presented in a larger scale? Imagine the victim was a state, how would reactions play out? In Tocqueville’s Democracy in America, that sort of bullying was taking place. But as individuals would inattentively hurt one another, no, this is was a attack on a America and its citizens, such as the Puritans and the liberal democracy of the America. Tocqueville was sent to view the supposed faulty political system of America, but One that was looked upon hastily was the American Puritans ( add more) ... ...uotes) In the long run, this political behaviour (if not changed) can lead up to many problems in regards to building state to state relationships in the future. when trying to build relationship in between, and using prejudices to segregate as a way to keep only harm alliances. A democratic political system can look scary on the outside, but in the long run the system can improve, but only as its followers want to make their system into a better place. Tocqueville was right in standing up for America because he had the experience and the knowledge that citizens from the mother land did not. In truth, his main focus in the end was to show that America was more happier, peaceful, and hold teh keys to allow democradcy to build and expand to freedom for all.

Hamlet vs Gladiator essay Essay

When watching the movie Gladiator, one might notice how very similar this story is to the Shakespearean play, Hamlet. In Gladiator the main character seeks vengeance for the loss of his son and wife, as does Hamlet for the loss of his father. The vengeance sought out in Gladiator is a result of treachery involving loved ones as is the vengeance sought out in hamlet. Finally, both Hamlet and Gladiator are examples of dramatic tragedy where the main character ends up dying. Along with these similarities there are also many differences. There are the difference in characters, the difference in when these stories take place, and the difference in the endings. By comparing and contrasting a modern tragedy, Gladiator, with an ancient tragedy, Hamlet, it shows why dramatic tragedy has survived throughout the ages. In the beginning of Hamlet King Hamlet’s ghost pays a visit to Prince Hamlet. The ghost tells Hamlet that while â€Å"sleeping in [his] orchard, a serpent stung [him].† He then tells Hamlet â€Å"the serpent that did sting thy father’s life now wears his crown.† Hamlet, who already suspected his father’s death to be murder, is furious upon learning that it was not only murder, it was his father’s uncle that committed the act of treachery. In a rage of fury Hamlet swears to the ghost of his father that he will seek vengeance on Claudius, for his sake and that of his father’s. This is very similar in Gladiator when Commodus kills his father, the Roman Emperor, Marcus Aurelius. Maximus, a Roman General, was very close with Marcus who told Maximus â€Å"he [was] the son [he] should have had†¦Ã¢â‚¬  and wanted Maximus to carry on as Emperor instead of his son Commodus. Maximus seeks vengeance on Commodus not only for murdering Marcus, but also because he murdered Maximum’s wife and eight-year-old son. In both cases Claudius and Commadus wanted to reign, to have power; in both cases they were not meant to have it. Hamlet was the â€Å"heir to the throne,† and Aurelius wanted Maximus to take his place as emperor. Both Claudius and Commadus wanted power so badly, that they killed in order to get what they wanted. ———————————————————————————————– These stories are both similar in treachery because the men that they had trusted and confided in had murdered them. Claudius betrayed his brother by poisoning him then marrying his wife; Commadus betrayed his father by suffocating him after learning Aurelius did not want his only son to rule. Another example of the similarities between these two stories is that Hamlet and Maximus both had to change themselves in order to seek their vengeance. They both went from being looked highly upon in society, to being looked down on. Hamlet fooled people by acting like he was crazy. This way his stepfather could not suspect Hamlet of knowing that he had murdered Hamlet’s father. Following the death of Emperor Marcus Aurelius, Maximus finds himself an enemy of the new Emperor Commadus. He is reduced to the status of a slave and eventually falls into the hands of a gladiator trainer. He then begins to forge a new life for himself as a ruthless killing machine that entertains the fickle crowd, as the behind-the-scenes politics of second century Rome stand to make him a hero of the people. By fighting as a gladiator he seek revenge on the new Emperor of Rome. Hamlet and Maximus want to avenge those who have been killed so badly that they undergo obstacles with courage and their heads high as well as they both risking their lives for what they believe in. Throughout Hamlet, one might also notice they have taken similar ideas from â€Å"Hamlet† and used them to help make their story a (better one). Towards the beginning of the story before Aurelius is killed, Commadus tells the senators that â€Å"they’ll be pouring honey potion in people’s ears†¦Ã¢â‚¬  in order to make the country republic. What is similar is that Claudius poured â€Å"potion† into King Hamlet’s ear, in order to kill him. Another moment in Gladiator that makes you think of Hamlet is towards the end when Commodus tells his nephew, Lucius, about their ancestor Emperor Claudius. He tells Lucius that â€Å"[Claudius] was betrayed! By those closest to him†¦Ã¢â‚¬  This is similar to Hamlet because Gertrude betrays Claudius and Lucilla betrays Commodus. This is ironic because both Claudius and Commodus betrayed loved ones in order to gain power. Along with these similarities there are also many differences. For instance Hamlet was born a prince while Maximus was the general for Aurelius’s army. Also King Hamlet was killed by his brother and Aurelius was killed by his son, and Hamlet’s mother dies in the end while Commadus’ sister survives. The main difference, however, is in the end of these stories. In Hamlet, he never lets on to Claudius that he knows how his father died. Instead he acts as if he is crazy. It is not until a theatrical group re-enacts how King Hamlet was murdered that Claudius realises that Hamlet knows†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. In Gladiator, as soon as Maximus sees Commadus in the Coliseum he tells Commadus that he will kill him for the murders he has committed. In the end Maximus kills Commadus while all of Rome watches this form of â€Å"entertainment† take place. Maximus, badly wounded dies soon after giving the Empire to the senators to become republic. Even though these two stories have their differences, they are both dramatic tragedies. The emotion that a tragic character portrays helps us to relate and become more entranced with the story. Up until the heroes have died they have got to know that person. They have understood the character, their motivations, and reactions. When they die, they have died courageously for what they have believed in. In life we are always looking for an â€Å"idol† hero-worshipping. Our fascination for dramatic tragedy has survived throughout the years because man in his inadequate ways needs to have someone whom they can look up to, so to speak. Lets face it we are often intrigued by human suffering especially if it is for noble causes. People often carry the same beliefs as these leaders, and fully support them. These heroes are the epitome of what we believe in, willing to die for causes. We love to believe that someone is willing to go to that extent for our beliefs. Their deaths often accomplish what could not be done while they were alive. This is illustrated when Maximus says â€Å"what we do in life, echoes in eternity.† The similarities and differences in Hamlet and Gladiator are what help make dramatic tragedies survive through the ages. However, it is not only in movies or plays, it is also in real life. These heroes have died for what they believed in and have made a difference in our lives. It gives us strength to face the world we live in today, and it gives us understanding as to why these leaders are fighting. This is why dramatic tragedies have survived throughout the ages, and this is why they will continue to survive for years to come.

Antigone- Tragic Hero or Heroine essays

Antigone- Tragic Hero or Heroine essays In the play Antigone, Sophocles portrays a tragic hero and a heroine through the two characters, Creon and Antigone. According to the nature and concept of the Greek Tragedy and what it means to be a tragic character, it becomes clear that Creon is indeed the tragic hero, a character of high rank who through his own fault causes his downfall, whereas Antigone is looked upon as a heroine, whom the audiences sympathize and admire. Creon became the king of Thebes, after his two nephews, Eteocles and Polynices, killed each other over the throne. Antigone is Creons niece, who happened to be his future daughter in law. Both presented moral values, differing on the situation they were applied. Antigones actions regarding the burial of her brother, Polyneices, reflected fidelity, respect upon the religious tradition and the gods laws. Creons actions toward the people reflected honesty and equal treatment upon the laws he made, but his stubborn and narrow-minded pride cause him to become a tragic figure of Antigone. Creon is a tragic hero because of he comes from the highest level of the social status; he is neither perfect nor ultimate evil, according to the definition of a tragic hero. By being the king of Thebes, he is a position of great power, nobility, responsibility, and influence. He occupies some sense of morality and an excellent ruler; he punishes the wrong and rewards the good: "But whoever proves his loyalty to the state, I'll prize that man in death as well as life" (Sophocles 171). But his choice of punishment, refusing and demanding that nobody is allowed to bury Polynieces's body does not achieve his moral values, and yet he dishonors the gods' laws. Creons main tragic flaw is his pride, and his arrogance in the face of the immortals; he committed the mistake since the beginning of the tragedy by denying the fundamental divine right of Polynices burial. The fact that Creon persists in hi...

Large Electrical Appliances Essays

Large Electrical Appliances Essays Large Electrical Appliances Essay Large Electrical Appliances Essay John Lewis offers a second year free on all White Goods. This is one of the extra services that distinguishes John Lewis above other stores. This was something that was decided centrally and is offered by all Large Electrical departments in all stores in the partnership.  When customers come into the department it is usually for two reasons. They are the high level of service that they have become accustomed to and the free two-year guarantee that is offered. The guarantee covers a number of things including accidental damage, loss of frozen food, and mechanical failure with an appliance. The guarantee starts from the date of purchase, which is where we have problems with customers. Delivery is never possible on the same day the order is placed and many customers question the fact that they are losing out on time of the Two year guarantee. Unfortunately there is no way around this problem. The Customer Service Manager is trained to deal with complaint and explains to the customer that the problem lies with the insurance company John Lewis uses, Landmark as that is the date that is printed on the bill. Changes with this could be made to print the delivery date on the bill. I have been assured by the manager of the Large Electrical that this is a point that has been raised at Head Office. He also said that customers do leave the department after having brought up the point as the CSM point out that they do have the customers best interest at heart as they offer the extra years guarantee in the first place. I was also told that the CSM explains to the customer, if a problem arose with the machine in the time gap that isnt covered in the two years something can usually be worked out with the customer. These are just a few examples of how Customer service strategies are used in the Large Electrical Department to ensue that customers are happy with the service that they receive from John Lewis. They also highlight that even with these strategies there are problems that need to be addressed for perfect customer services.  These new strategies in the department have helped the department to meet its own objective in a number of ways. The Large Electrical Department has set a number of its own objectives so that is has its own targets to meet. These objectives are:- To provide an efficient service to our customers  To provide a reliable service to our customers  To provide a knowledgeable service to our customers  The Ticketing System  The new ticketing system has proved to be very successful with both the customers and the Selling Partners in the department. This has been noticed by the Customer Service Manager from comments he has received from customers after having been served in the department. Comments from the Partners show that they also like the system as they feel that it is less stressful as the department is more orderly. This system helps the department to run more efficiently as it is clear exactly who is the next customer to be served. It also means that the right Partners with the correct knowledge serve the correct people.  This does however raise the question of why dont all the partners have the full extensive knowledge on all the products and systems in the department. This is one of the Partnerships objectives and by showing that staff arent able to deal with all the customers that come into the department. Customer care is good as the Customer Service Manager links the suitable Selling Partner to the customer. This would be even better if all staff were able to deal with the customers. This makes it clear that not all the employees have the thorough training stated in the Partnerships aims. This is a point that needs to looked into to improve performance.  Telesales  As with the ticketing system the introduction of the telesales department has been a major success and has relieved the Large Electrical Department of some of the pressure that can build up during busy times. This new initiative has meant that the department is making more money as more sales are being made because staff in the shop can deal with a larger percentage of people that come into the department rather than some customers walking off because they cant get served. The telesales team can also deal with a large number of people. The new telesales also means that John Lewis has entered a new market, the home shopping market, making John Lewis services available to more people. Such people include professionals who dont have time to go out on shopping trip because of the busy lives they lead. As noted earlier there are some areas where changes need to be made in order for Telesales to run more effectively for the Large Electrical Department. Telesales Partners should also be trained in product knowledge instead of just systems training. At the moment staff on Telesales are able to place orders for customers but cant actually advise and help the customer choose what appliance is best suited for them. Once again this brings up the question of why arent partners being trained to multi task? By allowing this sort of training the partnerships aims would be met more effectively.  Computerised Ordering System  So far in the time that the computerised ordering system has been in operation there havent been any major problems with Partners getting to grip with the system as it is a fairly user friendly. The name of the system is Customer Service Net and it provides just that, good customer services. The customer can see exactly what is being done for instance the information that the partner puts into the system as the order is being placed. This minimizes the chance of mistakes being made which were fairly common with the old ordering format. It also means that delivery areas have become much wider for the branch as the Large Electrical Department can delivery the goods via other branches using the system. This has helped the department meet another of the objectives that the Partnership has set.  The amount of paperwork has also decreased so after the customer has left the department the selling partner can move straight onto serving the next customer. This means that customers arent waiting as long to be served, and are happy as the whole process of buying goods from this department is easier.

Qualitative analysis of Anions and Cations Essay

Qualitative analysis of Anions and Cations - Essay Example These chemistry aspects become important in conducting the deductive process utilised in analysing the ions. Other than the chemistry involved in the analysis, logic and common sense also play a fundamental role in understanding the qualitative analysis. Qualitative analysis of ions contained within various substances only detect the ion and not the element contained in the substance. In conducting these experiments, there will be various objectives that will be achieved and these will be the main aims of conducting the experiment. The aims of this experiment will include the following. The process of identifying the cations present within a substance involves a series of activities being undertaken in order to deductively determine the actual identity of ions within a substance. This is because there could be more than one cation within a substance and an elimination process must be applied to correctly determine the identity of ions. The ion are grouped in five categories that are defined using specific precipitating reagent. The five groups must be done in a predetermined order. The first experiment will be aimed at determining insoluble chlorides that might be present within the presented substance. This will involve the addition of HCl into an aqueous solution to produce the characteristics of the insoluble chlorides that will be used to determine the present cation. The second experiment will involve testing for insoluble sulphides by the addition sulphuric acid as the reagent. The insoluble sulphides will be the final products that will be precipitated from the reaction. The fourth experiment will involve the soluble substance from the third experiment through the addition of a solution of ammonia. This will be testing for insoluble sulphides that could be formed from this reaction. The separation of ions from the substances that contain them involves the addition of reagents to the substances in seeking enhance the reaction that will

Answer the questions on the paper Essay Example | Topics and Well Written Essays - 1250 words

Answer the questions on the paper - Essay Example Depreciation 2,500 Acquisition 13,000 Depreciation 2,500       Balance c/d(balance sheet) 20,000    25,000    25,000             Provision for depreciation Details Ant($) Details Ant($)       Motor Van a/c 2,500 Balance c/d 5,000 P & L 2,500    5,000    5,000             Rent Expenses Details Ant($) Details Ant($) Cash a/c 15,000       Prepaid rent 5,000 P & L 20,000    20,000    20,000             Prepaid Rent Account Details Ant($) Details Ant($) Bal. b/d 5,000 Rent expenses 5,000                5,000    5,000                         Rate expenses Account Details Ant($) Details Ant($) Prepaid exp. 300       Cash 975 P & L 1,300    1,300    1,300             Prepaid Rate Account Details Ant($) Details Ant($) Balance e B/F 300 Rate expenses 300 Cash 325 Bal. c/d(balance sheet) 325    625    625             Motor Van Expenses Details Ant($) Details Ant($) Cash 16,200 Bal c/d 16,200    16,200    16,200                         Wages Expense Account Details Ant($) Details Ant($) Cash a/c 36,070       Accrual wage 860 P & L 36,930    36,930    36,930                                     Accrued wages account Details Ant($) Details Ant($) Cash a/c 630 Bal. b/d 630 Bal. c/d(balance sheet) 860 Wages Exp. 860    1,490    1,490             Accounts Payables Details Ant($) Details Ant($) Cash a/c 71,000 Bal. b/d 22,000 Bal. c/d (Bal. ... t Details Ant($) Details Ant($) Cash 690 Balance B/F 620 Suspense a/c 70    690    690                                     Electricity Expense Account Details Ant($) Details Ant($) Cash 1,130 P & L 1,130    1,130    1,130                                                             Operating Expenses Account(delivery Van) Details Ant($) Details Ant($) Cash a/c 16,200 P & L 16,200                         Suspense Account Details Ant($) Details Ant($) Electricity Accrued 70 Bal c/d 70    70    70             Purchases a/c Details Ant($) Details Ant($) Bal. b/d 65,000       Cash 8,000 Sales(Cash) 25,000 Creditor 67,000 Sales(Credit) 89,000       Bal c/d(bal. sheet) 26,000    140,000    140,000 Calculation of depreciation (ANTLE, & GARSTKA, 2004).   T & T Co. COMPREHENSIVE STATEMENT FOR FINANCIAL PERFORMANCE FOR THE YEAR ENDED 31,DECEMBER 2012 $ $ Sale (Cash) 54,000 Sale (Cred it) 179,000 Total Sales Revenue 233,000 Less COG (114,000) Gross Profit 119,000 Operating Expenses Van Running Exp. 16,200.00 Rates 1,300.00 Electricity & Wages 38,060.00 Rent 20,000.00 (75,560) Net Profit before taxation 43,440 Taxation (8,688) Net Profit after taxation 34,752 T & T Co. COMPREHENSIVE STATEMENT FOR FINANCIAL POSITION AS AT 31,DECEMBER 2012 $ $ $ PRESENTED BY: NON CURRENT ASSETS Motor Van: Cost 25,000 : Depreciation (5,000) 20,000 CURRENT ASSETS Inventories 26,000 Trade Receivable 20,600 Prepaid Expenses 325 Cash/Bank 49,730 96,655 LESS CURRENT LIABILITIES Trade payable 18,000 Accrued Expenses 860 (18,860) 77,795 97,795 FINANCED BY: Original Capital 50,000 Profit b/d Add profit for the year Less Drawings 26,900 Unrealized profit 34,752 (20,000) 6,143 97,795 RATION ANALYSIS FOR MAGIC ENTERPRISES PLC Name 2008 2009 2010 2011 2012   Current Ratio               Interest Coverage Ratio